Email or print invoice from D365FO, depending on customer email address availability

Business processes related to invoicing often require that the posted invoice is emailed to the customer. Companies try to automate these processes and perform them in batch in D365FO, by posting and emailing large number of invoices at once. Here is the problem: sometimes it happens that the customer contact email address doesn’t exist in […]

Log errors of Email distributor batch in D365FO

Having a fine-grained control over email sending has long been an unfulfilled desire of many users who have to deal with emailing of D365FO reports. Their wait is over! Docentric implemented a variety of features improving emailing in Dynamics 365 for Finance and Operations, which can be used also with Docentric Free Edition, a free […]

Monitor and resend outgoing emails with printed invoices in D365FO

In the real world, you may experience timeouts when emailing invoices in batch due to sending limits of Online Exchange. Namely, sending message rate limit is 30 messages per minute, which can easily be exceeded when emailing takes place in batch. To overcome this problem we can increase the SMTP client timeout. Learn how To […]

What can we do when emailing invoices fails due to SMTP client timeout in D365FO

Getting SMTP client timeout may cross your plans of having your invoices successfully emailed in batch, resulting in some unsent emails. Even worse, we can’t easily detect why and where the timeout occurred nor can we increase the default value of the SMTP client timeout without coding. Luckily, there are two ways of dealing with […]

Archived Outgoing Documents for Customers and Vendors in Dynamics 365 for Finance and Operations

Docentric AX (both Free and Full product versions) contains a useful feature for cases when a user wants to search and view archived outgoing documents directly on a customer or vendor card, no matter if the documents were printed, emailed or saved to SharePoint or File system. In this way if a customer or vendor […]

Export D365FO Customer Print Management settings

Print Management settings in D365FO allow users to specify the settings in different places and on different levels. The settings can become quite complex, thus often leading to confusion, difficulties in maintenance and problems when searching for the cause of unexpected behavior. Users sometimes even ask the developers for help, with the requirement to create […]

Send nicely designed emails from workflows in Dynamics 365 for Finance and Operations

If you want to have better designed emails for your workflow notifications, check out how our free Dynamics 365 for Finance and Operations Add-On – Docentric AX Free Edition – can help you. In this article we will demonstrate how to customize workflow email notifications for the Purchase requisition review workflow by adding WF specific […]

Email reports from multiple sender addresses in Dynamics 365 for Finance and Operations

When it comes to emailing reports from DYN365FO, we are all facing the same problem: it’s simply too limited. For example, we cannot set up the email body or additional email attachments nor we can use placeholders to make the email subject and output filename dynamic (e.g. Invoice <Invoice ID>.pdf). This is where Docentric AX […]

Printing to Default Printer in D365FO

When printing the reports to the Printer print destination by using the Print Management, D365FO users often need to print to a printer other than the one configured in the Print Management settings. There is a work-around: preview the report and then print, so that you get the chance to specify a printer of your […]