Let end-users edit outgoing emails with quotes before sending them out from D365FO

When a quote or a purchase order is printed in Dynamics 365 for Finance and Operations, it can automatically be emailed to your prospect or vendor. In addition to that, Docentric Free Edition enables you to preview a generated document before letting D365FO continue with the emailing process. Learn how >> There is one more […]

Email or print an invoice from D365FO, depending on the customer’s email address availability

Business processes related to invoicing often require invoices to be emailed to the customers after posting. Companies try to automate these processes and perform them in batch in D365FO, by posting and emailing large number of invoices at once. Here is the problem: sometimes it happens that a customer’s contact email address doesn’t exist in […]

Comparison: New SSRS PDF Viewer vs. Docentric Viewer

It was a long time ago when Microsoft announced that for D365FO environments on-premises no viewer for SSRS reports would be available – ever. Docentric addressed this shortcoming by introducing an embedded PDF viewer that works in both on-premises and cloud environments. To be honest, it wasn’t so hard to embed the best open-source component […]

Confirm that your customers received their invoices via email by requesting read receipts in D365FO

How many times have you been thinking how great it would be to know that invoices, delivered to your customers by email, were actually received? Using Docentric AX Free Edition you can get such a confirmation by requesting read and delivery receipts for emails sent out from Dynamics 365 for Finance and Operations. In this […]

Log errors of Email distributor batch in D365FO

Having a fine-grained control over email sending has long been an unfulfilled desire of many users who have to deal with emailing of D365FO reports. Their wait is over! Docentric implemented a variety of features improving emailing in Dynamics 365 for Finance and Operations, which can be used also with Docentric Free Edition, a free […]

Monitor and resend outgoing emails with printed invoices in D365FO

In the real world, you may experience timeouts when emailing invoices in batch due to sending limits of Online Exchange. Namely, sending message rate limit is 30 messages per minute, which can easily be exceeded when emailing takes place in batch. To overcome this problem we can increase the SMTP client timeout. Learn how To […]

What can we do when emailing invoices fails due to SMTP client timeout in D365FO

Getting SMTP client timeout may cross your plans of having your invoices successfully emailed in batch, resulting in some unsent emails. Even worse, we can’t easily detect why and where the timeout occurred nor can we increase the default value of the SMTP client timeout without coding. Luckily, there are two ways of dealing with […]

Archived Outgoing Documents for Customers and Vendors in Dynamics 365 for Finance and Operations

Docentric AX (both Free and Full product versions) contains a useful feature for cases when a user wants to search and view archived outgoing documents directly on a customer or vendor card, no matter if the documents were printed, emailed or saved to SharePoint or File system. In this way if a customer or vendor […]

Export D365FO Customer Print Management settings

Print Management settings in D365FO allow users to specify the settings in different places and on different levels. The settings can become quite complex, thus often leading to confusion, difficulties in maintenance and problems when searching for the cause of unexpected behavior. Users sometimes even ask the developers for help, with the requirement to create […]