Email Purchase Order with Terms and Conditions in D365FO

In this article, we will explain how to set up the emailing process of purchase orders using Docentric to achieve the following scenario. We want our outgoing emails, which are automatically generated by D365FO, to have an additional document attached – Terms and Conditions (T&Cs). Furthermore, instead of sending out these emails with the attached […]

Using Financial dimensions in Print management in D365FO

Just recently I’ve been asked how to set up Print management to enable selection of different Free text invoice designs based on the information found in Financial dimensions. Print management setup doesn’t offer you dimensions data on the Invoice journal table, which is available on this setup by default. If I could find a way […]

Let end-users edit outgoing emails with quotes before sending them out from D365FO

When a quote or a purchase order is printed in Dynamics 365 for Finance and Operations, it can automatically be emailed to your prospect or vendor. In addition to that, Docentric Free Edition enables you to preview a generated document before letting D365FO continue with the emailing process. Learn how >> There is one more […]

Email an invoice with additional attachments from D365FO

This article describes a setup-based solution for emailing reports with additional attachments from D365FO. We will show a step-by-step configuration which enables you to email an invoice with Terms & Conditions and product specification as additional attachments from D365FO. Before writing this post, I tried to find other articles on similar topic, in particular: how […]

Email or print an invoice from D365FO, depending on the customer’s email address availability

Business processes related to invoicing often require invoices to be emailed to the customers after posting. Companies try to automate these processes and perform them in batch in D365FO, by posting and emailing large number of invoices at once. Here is the problem: sometimes it happens that a customer’s contact email address doesn’t exist in […]

Comparison: New SSRS PDF Viewer vs. Docentric Viewer

It was a long time ago when Microsoft announced that for D365FO environments on-premises no viewer for SSRS reports would be available – ever. Docentric addressed this shortcoming by introducing an embedded PDF viewer that works in both on-premises and cloud environments. To be honest, it wasn’t so hard to embed the best open-source component […]

Confirm that your customers received their invoices via email by requesting read receipts in D365FO

How many times have you been thinking how great it would be to know that invoices, delivered to your customers by email, were actually received? Using Docentric AX Free Edition you can get such a confirmation by requesting read and delivery receipts for emails sent out from Dynamics 365 for Finance and Operations. In this […]

Why is Container contents report always printed to Screen in D365FO

This article explains why Container contents report is always printed to Screen no matter which print destination you select on the Print destination settings form opened from its report dialog form. The WHS Bill of lading report shows the same misbehavior, so everything explained here is applicable to this report too. The Bug: Report is […]

Export D365FO Customer Print Management settings

Print Management settings in D365FO allow users to specify the settings in different places and on different levels. The settings can become quite complex, thus often leading to confusion, difficulties in maintenance and problems when searching for the cause of unexpected behavior. Users sometimes even ask the developers for help, with the requirement to create […]

Email reports from multiple sender addresses in Dynamics 365 for Finance and Operations

When it comes to emailing reports from DYN365FO, we are all facing the same problem: it’s simply too limited. For example, we cannot set up the email body or additional email attachments nor we can use placeholders to make the email subject and output filename dynamic (e.g. Invoice <Invoice ID>.pdf). This is where Docentric AX […]