Welcome to Docentric.
Docentric is committed to protecting your privacy in connection with Personal Information, hereinafter defined, received from you.
B. HOW WE COLLECT YOUR PERSONAL INFORMATION
In some instances you are able to browse through our Site(s) without telling us who you are or revealing information that would permit us to personally or directly identify you (“Personal Information”). Docentric may collect information in a number of ways. The most common are when you are asked to register before downloading Docentric software; when you request an evaluation extension; when you subscribe to e-mail newsletters; when you join a limited access part of the Site(s); when you participate in a contest, survey, or promotion; when you report a problem with our Site(s), our services or our software products; or when you purchase, activate and register Docentric software products and services as applicable. Docentric may also receive Personal Information about you from other business channels such as telephone calls, trade shows, conferences, product demonstrations, service engagements, or from our partners. Docentric also collects the information submitted via the Docentric Online Support Center and technical incident support form to better serve our customers.
Docentric typically collects Personal Information such as e-mail address, name, company, organization or location but may include other information when needed to provide a product or service or as part of the purchase, activation and registration thereof.
In addition, Docentric collects information about its Site(s) visitors which does not necessarily identify the visitor using cookies. This helps to ensure we are publishing content customers need and want as well as enabling us to customize your experience on our Site(s).
D. HOW WE USE YOUR PERSONAL INFORMATION
Docentric generally uses your Personal Information for purposes such as to help us create and deliver content, products, and services relevant to you; to help us personalize or enhance your experience on our Site(s); to help you find or purchase software, services or information on our Site(s); to provide you with assistance or respond to your inquires; to fulfill orders or process payments, as necessary; for interactive communications with you about our products or services; to relieve you from having to provide your Personal Information more than once; in order to prevent unlicensed or illegal use of Docentric software; to notify you by email, telephone or other medium about product upgrades, updated information, special offers and other new services or software offerings (you will be able to unsubscribe from emails by following the instructions at the bottom of our message); to help us manage and administer our Site(s) or as otherwise described herein.
Privacy of the information about our users and visitors that Docentric collects is important to us and we do not sell or share it to other parties. Except in the limited circumstance set forth below, Docentric will disclose Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law, subpoena, court order or other legal process; (b) protect and defend the rights or property of Docentric and its family of Web sites, and (c) protect the personal safety of users of Docentric, its Site(s), or the public.
In the event Docentric is acquired by another company, Personal Information may be part of the assets transferred to the acquiring party. Please note that Docentric maintains archives of its web logs, database, and other systems and information and that it is possible some of this information may remain archived after Docentric deletes the information from its active database. Docentric maintains these archives for disaster recovery, legal, administrative and other non-marketing purposes.
Docentric does use other information that we collected from our server log files and cookies to get a better understanding of our visitors and customer base in order for us to enhance our Site(s), software and services. This information collected is compiled and analyzed on an aggregate basis and does not identify you personally. This information helps us to determine the content that provides value to our customers and visitors.
E. HOW WE PROTECT AND STORE YOUR PERSONAL INFORMATION
In addition, we use a third party service, WordPress.com, which is run by Automattic Inc., to publish our blog. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.
We also use a third party provider, Mailchimp, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice.
F. LINKS, DISCUSSION FORUM AND PUBLIC AREAS
Our Site(s) may contain links to other sites, including ones that display our trademarks and name amongst other organizations. Docentric assumes no responsibility for the content or the privacy policies and practices of such Web sites. Docentric encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.
Please remember that any information you submit in a discussion forum, blog, message board or other such area will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others.
G. PROTECTION OF CHILDREN’S PERSONAL INFORMATION
The Site(s) are not directed to children under the age of 13 and Docentric assumes products purchased through credit card means are purchased by adults. Docentric respects the privacy of parents and children and is committed to complying with the Children’s Online Privacy Protection Act (COPPA). Docentric believes that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other Personal Information without parental permission.
H. DOCENTRIC GDPR STATEMENT
Docentric is an Independent Software Vendor. Typically Docentric software is used in combination with (i.e. merged with) Microsoft Dynamics AX and Microsoft Dynamics 365 for Finance and Operations, relying on data security measures and auditing processes provided by these Microsoft products out-of-the-box.
Docentric’s employees have restricted access to our client data. As a company, we hold very little personal details on our clients, and take all modern safety measures to protect the loss, misuse and alteration of your personal data.
I. YOUR RIGHTS
You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and require it to be corrected if it is inaccurate, or deleted. You can do this by using our Contact Us form.
You can exercise your right to prevent marketing communications sent to you at any time by using the unsubscribe link included in every marketing email footer. In addition, you may submit your request through our Privacy Control form.
If you cannot find what you are looking for here, or have a concern about our use of your personal data, please contact us at firstname.lastname@example.org or check the Privacy Control form.
J. CONTACT INFORMATION
Last updated: 2018-05-09