Diagnostics and Usage Data Collection
Privacy Policy

In Docentric AX for MS Dynamics 365 for Finance and Operations

This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, through your use of the software application Docentric AX (“Application”) for Dynamics AX 365 for Finance and Operations, will be processed by us. The Application is created by Docentric d.o.o. company, and this policy applies on the Free Edition of the Application as well.

As you use the Application, we might collect diagnostics and usage information which helps us find and fix problems, and improve our product and services.

WHAT INFORMATION DOES THE APPLICATION OBTAIN AND HOW IS IT USED?

The Application will automatically collect error data when one occurs in the Application.
Also, the Application will automatically record the following information:

  • Current Environment Type (Azure, OneBox,…)
  • Current Language and Company
  • Executing Report ID and Template ID
  • Target Print Destination
  • Report Execution Time

The Application WILL NOT collect:

  • Report Data
  • Report Designs
  • Generated Reports
  • Current User Information
  • Any other business data

WHO WILL HAVE ACCESS TO INFORMATION OBTAINED BY THE APPLICATION?

Your data will be used only by Docentric d.o.o. We will not share your information with third parties unless this is required by law, or a similar legal process.

WHAT ARE MY OPT-OUT RIGHTS?

You may stop all collection of information by the Application at any time by turning off the Send diagnostics and usage data to Docentric option in the Application, or by easily uninstalling the Application.

Note that in the Application Free Edition this option is always turned on.

DATA RETENTION POLICY

The data will be stored and used exclusively for fixing bugs and errors, and improving the Application. These data will be kept for a maximum period of three months.

SECURITY

We are vigilant about safeguarding the confidentiality of your information. The information will be stored with the Microsoft Application Insights service hosted on Azure that provides out-of-the-box physical, electronic, and procedural safeguards to protect information we process and maintain.

CHANGES

This Privacy Policy may be updated from time to time for any reason. Any changes to the Privacy Policy will be posted on https://ax.docentric.com/ and where appropriate, notified to you.

YOUR CONSENT

By using the Application with the Send diagnostics and usage data to Docentric option turned on, you are providing consent for us to process your information as set forth in the Privacy Policy. “Processing” means collecting and conducting analyses of the information collected by the Application (see above). The information will be stored with the Microsoft Application Insights service hosted on Azure. The information will be processed only under strict privacy standards.

LIABILITY

The use of the Application is entirely at the user’s own risk. We cannot be held liable for any damages directly or indirectly resulting from the use of this Application. We cannot be held liable for the consequences of any inaccuracies, incorrect information or other imperfections in the Application. No rights may be derived from the information presented.

CONTACT US

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@docentric.com.

 

Last updated: 2017-04-10