Email or print invoice from D365FO, depending on customer email address availability

Business processes related to invoicing often require that the posted invoice is emailed to the customer. Companies try to automate these processes and perform them in batch in D365FO, by posting and emailing large number of invoices at once. Here is the problem: sometimes it happens that the customer contact email address doesn’t exist in […]

Log errors of Email distributor batch in D365FO

Having a fine-grained control over email sending has long been an unfulfilled desire of many users who have to deal with emailing of D365FO reports. Their wait is over! Docentric implemented a variety of features improving emailing in Dynamics 365 for Finance and Operations, which can be used also with Docentric Free Edition, a free […]

Monitor and resend outgoing emails with printed invoices in D365FO

In the real world, you may experience timeouts when emailing invoices in batch due to sending limits of Online Exchange. Namely, sending message rate limit is 30 messages per minute, which can easily be exceeded when emailing takes place in batch. To overcome this problem we can increase the SMTP client timeout. Learn how To […]

What can we do when emailing invoices fails due to SMTP client timeout in D365FO

Getting SMTP client timeout may cross your plans of having your invoices successfully emailed in batch, resulting in some unsent emails. Even worse, we can’t easily detect why and where the timeout occurred nor can we increase the default value of the SMTP client timeout without coding. Luckily, there are two ways of dealing with […]

Locate all customers with no primary email set in Dynamics 365 for Finance and Operations

The quickest way to locate those customers or vendors, which don’t have Primary email address set, is to personalize the Customers or Vendors forms by adding the Email address column from the related party, i.e. the corresponding field of the related record from the Global address book table. Usually we want to locate such customers […]

Email invoices with Company logo in the email body in Dynamics 365 for Finance and Operations

Let’s say that we want to email invoices to our customers from Dynamics 365 for Finance and Operations with some useful information in the email body such as billing period and due date. Moreover, we want to have this information nicely designed, using the styles of our company. Of course, we also want to have […]

Sending multiple customer invoices in a single email in Dynamics 365 for Finance and Operations

If you need to send out a single email to every customer each month, and this email needs to have all the customer-belonging invoices for the current billing period attached, check out this article that will describe such a solution for Dynamics 365 for Finance and Operations. You can also download and use the described […]

Invoice posting and printing of multiple sales orders in Dynamics 365 for Finance and Operations

If we’ve created multiple sales orders for the same customer during one month, he may want to receive a single invoice for all these sales orders at the end of the month (i.e. billing period). Or, he may want to receive a separate invoice for each of his sales orders at the end of the […]

Printing Invoice to Sales Order Attachments

You can use Docentric File print destination to output reports to Attachments of the underlying entity, i.e. the context record of the executing report. Unlike the built-in File print destination, when using Docentric you can output reports in batch, e.g. save them to Azure storage, SharePoint or Attachments. What if saving to Attachments fails If […]

Some print management report destinations are not valid for batch processing

Some print management report destinations are not valid for batch processing warning occurs when posting and printing sales invoices in batch. In this article we will investigate this warning but let’s first examine how posting and printing an invoice in batch differs when Print Management setup for Customer invoice is, or is not used. Post […]