
Attachments in Dynamics 365 Finance and Operations (D365FO) are a simple but powerful way to add context to records - images, documents, URLs, or notes. Everything that helps users understand what’s really going on.
You might attach a scanned invoice to a purchase order, or a product manual to a released product.
It works well when you’re dealing with a single attachment on a record. But let’s be honest. The standard attachment framework shows its limits pretty quickly.
Bulk updates? Not supported. Downloading multiple attachments? Painful. Seeing everything in one place? Not really possible.
That’s where Docentric AX enhanced attachments feature comes in. It extends the standard experience and makes it easier to manage attachments at scale with:
- Tabular view of the attachments form.
- All attachments form for cross-record browsing.
- Bulk download (with PDF merging), update, and delete.
- Instant previews.
- Richer attachment metadata.
New attachment views in Docentric AX
Docentric AX introduces two new ways to work with attachments, designed for different scenarios:
- Tabular view for managing all the attachments on a single record.
- All attachments form for browsing and managing attachments across records.
Each form solves a specific problem that the standard D365FO experience does not address.
Tabular view
If a record has multiple attachments and you want to modify them in the standard attachment form, you must do it one by one.
The Tabular view changes that. It displays attachments in a grid, so you can:
- Update and delete attachments in bulk.
- Download multiple attachments at once.
- Filter and sort more efficiently.
- Preview attachments instantly.
To open it, click View in grid in the attachments form.
You can always switch back to the classic view by clicking View by attachment.
Working with attachments in a grid makes browsing, filtering, and managing them much easier. If you like this view, you can even make it your default.
Go to User options > Account > Tabular view (Docentric) and set Tabular view (Docentric) as the Default attachments view.
The tabular view is ideal when you’re working with attachments for a single record. But what if you need to find or manage attachments across many records?
All attachments form
Sometimes you need to find an existing attachment, but you don’t know exactly to which record it’s attached.
The All attachments form solves this problem. It lets you browse all attachments in the current legal entity.
Open it at Organization administration > Docentric AX > Attachments > All attachments.
From here, you can:
- Sort and filter attachments.
- Update and download multiple attachments.
- Quick preview the attachment.
- See details about the source records.
This form gives you a global view of attachments, something the standard D365FO experience doesn’t offer.
Security
Access to the All attachments form is controlled by specific privileges. To use it, users must have one of the following:
- DocentricAXAllAttachmentsAdmin: allows full access, including delete operations.
- DocentricAXAllAttachmentsUser: provides read-only access.
This ensures the right access for each user.
Filter attachments
When a legal entity has many attachments, finding the right ones can be difficult. That’s why the All attachments and the Tabular view of the standard form include additional filters.
You can filter by:
- Type: File, Image, Note, or any custom type.
- Active period: All, Active, or Inactive.
Download, update, and delete attachments in bulk
Attachments often need post-processing after they’re created: cleanup after integrations, corrections to metadata, or preparation for audits and reviews.
Docentric AX adds bulk operations to speed up this work.
Bulk download (with PDF merging)
To download multiple attachments, select the records you wish to download and click the Download button:
You can then choose how you want to download them:
- Files: downloads each attachment as a separate file.
- Zip: downloads all selected attachments as a single ZIP file.
- Merge PDF: combines selected PDF attachments into one PDF file. Non-PDF attachments are skipped automatically.
Bulk delete
Select the attachments you want to remove, and click Delete. All selected attachments are deleted in one step.
Bulk update
This is especially useful when attachments were created by an integration or imported with incorrect data.
Instead of fixing each attachment manually:
- Open the attachments in Tabular view or the All attachments form.
- Select the attachments you want to update.
- Click Update attachments.
- Enter the new values and confirm.
You can update the following fields in bulk:
- Category ID
- Language
- Tags
- Restriction
- Active from
- Active to
Quick preview
You can toggle it using the Show preview/Hide preview button. When enabled, a preview of the selected attachment appears on the right side of the form.
This lets you quickly inspect attachments without opening or downloading them.
Open attachment
To open a single attachment, you can use the Open button from the Attachments in Tabular view or from the All Attachments form.
The attachment is downloaded, just like in the standard details view.
In the All attachments form, you also get two more options.
First, the Go to attachment button opens the attachment in the standard details view:
And second, the Go to origin button opens the source record of the selected attachment:
Add metadata to attachments
Docentric AX extends the attachment framework with additional metadata fields, available across all attachment forms:
- Language
- Category
- Tags
- Active period
- Attached to table
- Is Global attachment
These fields are especially useful when configuring additional email attachments using the Additional attachment rules on the Docentric Email print destination.
In the All attachments form, you also see extra information about the source record:
- Linked record: a caption based on the DocuRef title fields.
- Reference table: the name of the referenced table.
- Reference record ID: the RecId of the referenced record.
This makes it easier to understand where each attachment comes from.
Wrapping up
Standard attachments in D365FO work fine for single files on single records. Beyond that, they get in the way.
Docentric AX enhanced attachments give you what's missing: a grid view for everyday work, a global form for cross-record browsing, bulk actions, quick previews, and richer metadata. Less clicking, more control.
The result is simple. Cleaner attachment data after integrations. Faster access to the documents you need. And an attachment experience that feels predictable and under control, even at scale.
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Is there a way to upload multiple attachments?
Hi Mahesh,
Docentric is not supporting uploading multiple attachments. It is handled by standard so the only option is one attachment at the time. It can be done, but you would need to implement a customization to achieve it.
Hi, is there a way to do this for the Service Management module too?
Thanks.
Hi Elly,
Docentric improvements are available on all standard Attachments forms including the ones in Service management module.
For example in Service orders form, click the paperclip icon in the top right corner so it shows the Attachments for the currently selected record and then click View in grid to access the view with Docentric improvements.
Do you have an entity that allows you to update the metadata (category) on records example (imported documents with Customer attachments entity but would like to organize them with Category (yes, I know we could add to the entity with a dev ourselves, but would also say if you add fields you should have an entity that allows for this).
Hello Jake,
Thank you for your feedback!
We didn’t create a separate DocuRef data entity because the standard DocuRef entity already existed.
We wanted to extend the standard DocuRef data entity to also include the fields that we added to the DocuRef table, but the issue we ran into is that the standard DocuRef data entity is being used by a lot of other standard data entities, so we didn’t want to make a hasty extension, because it would create a problem with all of those dependent data entities.
So for now the extension of the DocuRef data entity is shelved in our backlog, with a low priority, because it would need a lot of research and testing before being implemented, and we’re currently focused on other features.
We will take your feedback into consideration when evaluating the priority of this feature, but for now we are not planning it for the next release.
Extended Docentric solution. It would be great to see attachments connected to both sales order header and sales order lines in the same view. The same for Purchase, Quotation, etc
Hello Helge,
Thank you for your comment!
It should be possible to use the All attachments form (Organization administration > Docentric AX > Attachments > All attachments) to fulfill your requirements.
For example, if you want to only show the sales order header and sales order lines attachments, you could open up the All attachments form and filter the Reference table column to only show the SalesTable and SalesLine tables.
Hope that helps!