I already thought so. Thank you for the confirmation. We now need to investigate why this is happening. Please send us the sample DDSP from this form:
Next, open the Report setup and activate the generation of the data source.
Print the report again so that a new DDSP file is generated, and send us both files. If you do not want to attach the files publicly here, I suggest sending them to support@docentric.com
In that case, please also add a link to this thread so that my colleagues can read our discussion so far. It would also be good if you sent the screenshot below without the black marks:
We will update the thread here after the case is resolved. Thank you!