Question on multiple default templates

Hello support,

I have multiple templates created and loaded for our project invoices. For one of our entities (1001), there will be multiple templates within the entity. My problem is that I cannot mark all of them as default, which means that if the settings are like in the below screenshot, printing in 1001 gives me an error:

If I mark 1001 as default, none of the 200x companies print the correct template. Am I missing something in the setup?

Hi Nicky,

In scenarios like yours, when you can have more than one template per the same legal entity, you create required templates and give them unique Template IDs (like you already did for the template in 1001 legal entity. The Template ID names should be meaningful so you know what they are representing. Then you will use conditional print management setup to choose the template that you need.

I suggest the following in your situation:

  • Your template IDs for legal entities 2001 and 2008 are OK the way they are.
  • Change the name of the Template ID for the legal entity 1001 to the same name as you have for other legal entities. This template will be used as a default template when company 1001 will be used.
  • Add other templates as needed for the legal entity 1001, give them some other unique Template ID names. These will be used conditionally.

Then modify your Print management setup. As a reference I am adding some screenshots of similar example for purchase order from my test system.

I hope this explanation helps.

Kind regards,
Albin