Good day Support,
We’ve done the setup for the DEMI add-on, but even though we get the message that the document was saved to Azure Blob storage, on emailing the batch job produces an error on the invoice saying the document has not been saved and can’t be emailed.
Can we possibly arrange a call for someone to just check our setup?
Hello Nicky, Could you please send us the specific error message you received, as we don’t have enough information at this point?
We are also sharing our article regarding the DEMI add-on:
Hi,
Yeah we’ve gone through all the documentation.
This is our Azure storage setup:
This is out Docentric parameter setup:
This is our print management setup:
We’re using a custom report that uses print management:
The document prints without issue:
Confirmation that it was uploaded to Azure blob storage, but no Printed to file:
Email by date setup:
Error message:
Based on the error you sent us, it appears that the issue is related to reports that are supposed to be sent via email not being saved to Azure Blob Storage.
Could you please try printing invoice journal ARFT0005949 through the Print Management destination first, so we can check if that’s where the problem lies?
We’re waiting for your response.
