Print Management Issue


This is strange behavior. The below issue is facing by one of the users. The other users don’t have this issue. After clearing cache etc. its same issue. The settings are same for all the users.


We are getting error while Generating and sending Docentric invoice from D365FO. This issues we are facing one our user Desktop only, we have cleared the cache and checked all our investigation but still user is getting the same error. I am attaching the error print screen for your reference. Please check the error and provide us the solution.


Hi Anil,

The placeholder @IR@ is not a standard placeholder; it seems to be either a user-defined placeholder or a custom placeholder. Could you confrim this?

The question is, does this problem only occur with a specific customer report, or does it happen every time this user tries to print a report?