Pricing and Licensing

D365FO

Docentric AX is a solution for Microsoft Dynamics 365 for Operations that consists of the D365 for Operations Plug-in and Docentric AX Designer. The licensing of the product follows these concepts. To use the Docentric AX product either in development or production purposes, you will need one license of D365 for Operations Plug-in for each of environments and most likely at least one license of Docentric AX Designer.

Docentric AX Plug-in for D365 for Operations is licensed per environment that can have one of the following roles and each is priced differently:

  • Development Role
  • Production Role
  • Test Role: Quality Assurance or Staging

While Production and Test License must be purchased per environment, a single Development License covers all development environments.

Minimal configuration for development scenario is one license of Docentric AX Plug-in in Development Environment and one license of Docentric AX Designer.
Minimal configuration for production scenario is one license of Docentric AX Plug-in in Production Environment.

Docentric AX Designer is licensed per user per machine. This means that one license covers one user using one installation of the designer on one Windows computer. The designer can also be licensed in packages (1, 5, 10, etc.) for the best price.

AX 2012

Licensing of the product “Docentric AX” consists of Docentric Server licensing and Docentric AX Designer licensing, as needed for your scenarios. To use Docentric AX product either in development or production, you will need one or more licenses of Docentric Server in a specific role and most likely at least one license of Docentric AX Designer. The total price will greatly depend of the configuration which best suits your needs.

Docentric Server is licensed per machine. This means that one license covers one installation of Docentric Server on a Windows Server. Each of Docentric Server instances has one of the following roles and each of them is priced differently:

  • Development Role
  • Production Role
  • Test Role: Quality Assurance or Staging

Minimal configuration for development scenario is one license of Docentric Server in Development Role and one license of Docentric AX Designer.
Minimal configuration for production scenario is one license of Docentric Server in Production role.

However you may need an instance of Docentric Server for testing or staging purposes in a separate environment. In that case the Test role of Docentric Server would be the best choice.

Docentric AX Designer is licensed per user per machine. This means that one license covers one user using one installation of the designer on one Windows computer. The designer can also be licensed in packages (1, 5, 10, etc.) for the best price.

We recognize that you may have special business needs. Please contact sales@docentric.com, tell us a bit about your scenarios and we will be happy to customize your license so that it will suit your budget and provide exactly what you need.

Maintenance and Support
Maintenance and Support

Docentric’s maintenance and support is not included in the purchase price of licenses. It is additionally charged at 20% of total product price per year and is mandatory for the first year. Customers with a current Docentric’s Maintenance and Support contract are entitled to all software updates and hotfixes.

Technical support response time for any malfunctioning of the product is guaranteed within 1 business day. Our support engineers will assist you promptly by e-mail, skype session or phone call depending which way best suits you and your case. Delivering superior customer service is our primary goal.

As Docentric’s customer you will definitely have the opportunity to contribute to product improvements, suggesting new features and functionalities you consider to be valuable. We love to talk about this stuff and also we are here and happy to help if any question or dilemma regarding product use arises. We are committed to continuous product enhancements as well as to achieve a productive and long-term relationship with you.

Maintenance and Support
Kick-off Trainings

We can help you achieve the rapid start with our product by making the learning curve even shorter. Technical kick-off sessions with our lead developers will help you get all information you need to start report and document development quickly and efficiently.

Request a quote today

Call Us: +386 31 331 854 (Slovenia, EU)  |  Email Us: sales@docentric.com

Note: Get acquainted with Docentric’s EULA or read more about our Maintenance And Support Policy.